Scranton Garage Door Pros
Garage Door Questions We Hear Most Around Scranton
Answers to common questions about garage door repair in Scranton, PA - what we fix, what happens after you call, and how to reach us at 345 Wyoming Ave.
Local detail
The Work We Take On
Most of the calls we get come from houses built between 1938 and 1982, with a lot of the stock dating to right around 1960. That means a steady run of original torsion springs that have outlived their coil count, steel tracks that have rusted at the bottom bracket, and openers from the chain-drive era that grind instead of pull. We work on broken springs, cables that have jumped the drum, rollers that have worn their track groove wide, and panels that have taken a hit from a car bumper or a winter frost heave. We also replace openers when the circuit board has finally given out rather than patch something that's going to fail again in six months.
We don't do new home construction installs, and we're upfront about that so you're not waiting on a call back that isn't coming. If your door is original to a house from that 1960s build era and the track hardware is side-mounted in a way nobody stocks replacement parts for anymore, we'll tell you straight whether a repair makes sense or whether you're better off replacing the unit outright. A cold-climate winter is hard on old steel, and sometimes the honest answer is that the door has done its job and it's time for a new one.
The area
After You Call
When you call, we ask what the door is doing - won't open, opens partway and reverses, makes a bang and stops, or won't respond to the opener at all. That tells us whether it's a spring, a cable, a sensor, or something electrical, and it tells us what to bring so we're not making a second trip for a part. We'll ask the rough age of the house too, since a lot of homes in this area sit in that 1960s-and-earlier range and the hardware from that period behaves differently than anything installed in the last twenty years.
Winters here get cold enough that steel springs lose some flex and snap more often in January and February than in July - if that's what's happening, we treat it like what it is. We're straightforward about what a job will likely involve before we show up, and we're straightforward afterward about what we found and what it costs to fix. If a repair isn't worth doing - say the door itself is more rust than steel - we'll say so instead of billing you for parts on a door that's going to fail again in another panel next season.
What we find
Getting Hold Us
Call 15703008496. Our address is 345 Wyoming Ave, Scranton, PA 18503, which puts us close to Dunmore, about 3 miles out, and within a short drive of South Side and East Mountain, both about a mile from the shop. We also take calls from Moosic, Throop, Old Forge, and Dickson City - all inside a 5-mile stretch - and from Olyphant, Clarks Summit, Blakely, Duryea, Dupont, Pittston, and Jessup a bit further out.
If you're not sure whether your address falls in range, just call and ask - it's faster than guessing from a map. We're not a 24-hour dispatch operation, so if you reach voicemail, leave your address and what the door is doing and we'll get back to you. For a spring that's already snapped and a car trapped inside, say so when you call; that's the kind of job that gets moved up ahead of a routine tune-up.
Questions
Common questions
Do you work on houses with older, original garage doors?
Yes. A lot of the houses in this area were built between 1938 and 1982, with plenty dating right to 1960, so older one-piece doors and side-mounted torsion hardware are common calls for us. We can tell you on the phone, based on the age of your house, roughly what kind of hardware you're likely dealing with.
Why do springs seem to break more in winter?
Cold makes steel less flexible, and this area sits in a severe cold climate band, so torsion springs that are already near the end of their life tend to snap in the coldest stretches of the year rather than in summer. If your spring just went and it's January, that's a normal pattern here, not bad luck.
What areas do you actually cover?
We're based at 345 Wyoming Ave in Scranton and take calls from the surrounding area, including Dunmore, South Side, East Mountain, Moosic, Throop, Old Forge, Dickson City, Olyphant, Clarks Summit, Blakely, Duryea, Dupont, Pittston, and Jessup. If you're outside that range, call and we'll tell you honestly whether we can get to you.
Do you install garage doors in new construction?
No, we don't take on new home construction installs. Our work is repair and replacement on existing doors and openers, which is most of what comes up in a service area where the housing stock mostly dates to the 1960s and 70s.
How do I reach you?
Call 15703008496. If we don't pick up, leave your address and describe what the door is doing - stuck, off track, not responding to the opener - so we can bring the right parts on the first trip instead of a second one.
Ready when you are
Need a garage door sorted in Scranton?
Scranton Garage Door Pros repairs and installs garage doors, springs and openers in Scranton, PA and the surrounding area.